Reviews

Great service and great company. Very happy with crew, service, and pricing. Keeper!

— Tom M.

These are the best guys ever! More than fair price! Excellent service!!

— Holly P., Fairfax, VA

Shanahan's has been my heating and cooling company for 20 years or so. It's a family-owned company, and each of their family members and employees take great pride in providing wonderful, timely service for a reasonable price. Just recently, my hot water heater began to unload in my basement. I couldn't close the shut-off valve at the top of the unit, so as water leaked out of the bottom it continued to fill with water at the top. I was beside myself. Not only did Shanahan's send someone out to help with the “frozen“ shut-off valve, but before I knew it, a truck pulled up with my brand new water heater! And the nightmare was over! They left my home spotless and I had hot water within thirty minutes! I highly recommend this company, and they'll continue to be my guys for as long as I live in this area. Where do you get that kind of service anymore? Shanahan's!

— Marianne C., Reston, VA

We have been using Shanahan's for about ten years now and two different houses. The servicemen that come out are always very nice and do an amazing job trying to get things fixed ASAP! Why is it these things always break on the hottest or the coldest of days?? We also have been amazed at their willingness to try and fix things when they can be fixed, not just immediately tell us we need a new system, which is what happened with our last company. We have recommended them to several friends and neighbors here in Brambleton, and all have been equally pleased with their service. You don't ever want your HVAC company to remember you, because that means they come out too often....but we are grateful in this case, because it means they take care of their customers!

— Karina T., Alexandria, VA

Excellent. Just had them out to repair a problem created by another heating and cooling company. This company replaced my whole HVAC system a couple of years ago. I got the system I wanted with a higher SEER rating and it cost $1,800 less than 4 other companies. They do little advertising. They are top rated in Checkbook Magazine for costs and quality and apparently that keeps them very busy.

— Edward M., Burke, VA

We've used Shanahan's several times and give them the highest of recommendations. Our AC blew out during the 100 degree plus heat wave. We called on a Sunday and they returned our call that very day and sent a technician out the following morning. They pinpointed the problem and the repairs came to well under what we were fearing. They don't try to upsell you unless it's really needed!

— John K., McLean, VA

I just received excellent service from Shanahan's and wanted to share my experience. I discovered that my laundry room floor had become saturated with water, either from my AC or hot water heater, and called Shanahan's about it this morning. Within 2 hours of my call, a service technician was at my house. He diagnosed and corrected the problem and also fixed my non-working gas fireplace in short order, all for a reasonable price. Also, the dispatcher with whom I spoke was very friendly and worked to accommodate the service visit with my work schedule. I am very relieved to have this problem taken care of so quickly!

— K.A., Alexandria, VA

We have used Shanahan's for 16 years and they have always done a great job for a reasonable price. Their technicians are very knowledgeable and always have quickly diagnosed and rectified the issue. They have replaced two AC compressors, made furnace repairs and even installed the duct system when we finished the basement of our house. If only all of our contractors could be so fine!

— A Happy Customer in Reston, VA

A Shanahan crew installed a new furnace/air conditioner last week and I was pleasantly surprised at how courteous and accommodating the individual members were. They went out of their way to be helpful and respond to my concerns.

— A Happy Customer in Springfield, VA

I used several other heating and a/c contractors before finding Shanahan's. I've now been using them for many years. They are very good, at a reasonable price, and I can count on them to follow up and stand behind their work. Good people. Good service. Fair price.

— A Happy Customer in Springfield, VA

A Shanahan's technician was at our house today to conduct our annual furnace inspection/service. I was reminded how professional their technicians are and what a wise move it was to change HVAC firms a few years ago. We have a service contract with Shanahan's and we couldn't be more pleased with their service. The technicians are always very thorough when servicing both our furnace and air conditioner. I highly recommend Shanahan's without any hesitation.

— A Happy Customer in Alexandria, VA

Air conditioner went out unexpectedly during abnormal heat wave. Shanahan's was here the next day to make necessary repairs. Totally professional work at a reasonable price and no attempt to sell unnecessary parts or services. I've always had good experiences with Shanahan's and would contact no one else for HVAC services.

— A Happy Customer in McLean, VA

Have used this company for many years. They are very good at what they do. We have a boiler and they are one of the few companies that handle boilers. They also service and replace central AC/Heat pumps.

— A Happy Customer in Alexandria, VA

We have a service contract with them for a two zone system. They seem like straight shooters. They show up on time and are professional and I don't feel ripped off or manipulated with them.

— A Happy Customer in McLean, VA

I've been using Shanahan's for about 4 years now after some bad experiences with others. Mostly it had been for general system check-ups and such. Always great service and experience. Now had to totally replace a system and didn't even bother to get other estimates because I know this family run business was going to give me a fair price, which they did. The complete install was professionally done in about 4 hours and the technicians were great. Office staff was very helpful and I know some have complained about Shanahan's being so good and now so busy that it's hard to get through. I understand that. But their answering service is very capable. I've spoken to Kirk and Vicki, the owners, as well as Brian, a nephew, and they're wonderful! Highly recommend them!!

— A Happy Customer in Burke, VA

These are the best guys ever! —Holly P.